Around The Clock

Professional Urine Removal: What ATC Actually Does

March 23rd, 2026

Pet urine is more than just a smell—it’s a deep‑seated bio‑chemical problem that most DIY methods simply can’t fix. At Around The Clock Rug Washing & Specialty Cleaning Services in Farmingdale, New York, we specialize in professional pet urine and odor removal for area rugs, wall‑to‑wall carpeting, and other floor coverings. In this guide, you’ll see exactly how our process works, what we can and can’t fix, and why professional cleaning is the safest option for homes with kids and pets.

Can Professionals Remove Urine from Area Rugs?

Yes—professional rug cleaners like Around The Clock can reliably remove urine from area rugs, and we guarantee 100% odor removal on pet‑damaged rugs we wash.

 

Our process is built around:

  • Full‑submersion washing in a facility‑based wash floor, rather than spot‑cleaning on your floor.
  • Using fiber‑specific chemistry designed to break up uric acid salts without damaging dyes or fibers.
  • Flushing the rug front and back, through the middle and the foundation, so urine salts are actually removed, not just masked.

 

Because of this controlled, industrial‑grade process, we can offer a 100% odor removal guarantee on pet urine in area rugs, even when the urine has been there for years.

Is There a Professional Service for Pet Odor Removal?

Yes—professional services for pet odor removal exist for area rugs, wall‑to‑wall carpeting, and upholstery, and that’s exactly what we do at Around The Clock Rug Washing & Specialty Cleaning.​

 

We treat:

  • Pet‑urine‑damaged area rugs through our offsite full‑submersion washing process.
  • Wall‑to‑wall carpeting with blacklight‑guided spot treatment and deep pet‑odor extraction.
  • Upholstery (sofas, chairs, pet beds, etc.) using targeted pet‑odor treatments and steam extraction.

 

Professional cleaning is especially important when you have multiple pets, puppies/kittens, or behavioral issues, because recurring accidents saturate fibers and padding in ways that home‑store products cannot reach.

How Does ATC’s Professional Urine Removal Process Work?

Rug Cleaning

When your rug enters our Farmingdale facility, our process is designed to remove urine from the fiber all the way down to the foundation:

  1. Dusting and Pre‑inspection
    • The rug is thoroughly dusted with our industrial dusting machinery to remove loose dirt and surface urine salts.
    • We inspect the rug for stains, dye bleeding, and urine saturation points.
  2. Multi‑Step Washing with Targeted Chemistry
    • The rug is fully submerged on our wash floor and flushed with a multi‑step cleaning solution process tailored to the exact rug type (wool, silk, synthetic, etc.).
    • We use specialized pet‑urine chemistry that breaks down uric acid salts and dissolves trapped organic contaminants.
  3. Flushing, Rinsing, and Drying
    • The rug is rinsed multiple times to remove all cleaning residues and dissolved urine salts.
    • After rinsing, we centrifuge dry the rug to remove the bulk of moisture, then groom the pile and air dry it completely.
  4. Odor Removal Guarantee
    • Because we treat the rug from top to bottom and fully rinse our chemistry, we guarantee 100% odor removal for pet urine in rugs.

 

Wall‑To‑Wall Carpet Cleaning

For in‑home pet odor removal on wall‑to‑wall carpeting, our process is:

  1. Blacklight Inspection
    • We use a black light to identify all urine spots, even those that are invisible in normal light.
  2. Spot Pre‑Treatment
    • Each identified spot is pre‑treated with a concentrated pet‑odor enzyme solution.
  3. Whole‑Room Pet‑Odor Treatment and Steam Cleaning
    • We apply a whole‑room pet treatment designed to penetrate fibers and padding.
    • The carpet is then steam cleaned (hot‑water extraction) to reach deep into the carpet and padding, removing urine salts and residues.

This process has a very high success rate for pet odor removal, but if the urine has penetrated deeply into the subfloor, the carpet and padding may need to be removed and the subfloor treated with an odor‑locking barrier.

Do You Remove Urine from Wood, Tile & Grout, and Upholstery?

Wood Floors

Unfortunately, if pet urine has gone past the urethane finish on a wood floor, we cannot remove the odor from the wood itself. Wood is porous once the finish is compromised, and the salts become trapped inside the planks. In these cases, the affected boards may need to be sanded, refinished, or replaced, and the area sealed to prevent future off‑gassing.​

 

Tile & Grout

For tile and grout, our steam cleaning process is highly effective at removing pet odors. Tile and grout can trap urine in the grout lines, but by combining steam, agitation, and proper dwell time, we flush contaminants out of the porous grout and restore a clean, odor‑free surface.

 

Upholstery

We do have a professional process to remove urine odors from upholstery, including sofas, chairs, and pet furniture. However, in cases of extreme or repeated urine issues, we may not be able to guarantee 100% odor removal if the urine has saturated cushioning or backing that cannot be fully flushed.

Is Professional Cleaning Safe for Pets and Kids?

Yes—our professional cleaning is 100% safe for kids and pets, because we thoroughly rinse all cleaning solutions after the cleaning process is complete.

 

Key safety points:

  • We use non‑toxic, pet‑friendly cleaning agents and avoid harsh residues that can irritate skin or respiratory systems.
  • After carpet or rug cleaning, the treated area is fully extracted and dried, leaving only clean, neutral fibers behind.
  • For families with pet allergies or sensitivities, professional cleaning also removes dander, saliva, and other allergens along with the urine itself.

 

Because of this, many Long Island families trust Around The Clock for their pet‑friendly home cleaning needs.

What You Can Expect When You Call ATC for Urine Removal

When you schedule a professional urine removal service with Around The Clock, you can expect:

  • An honest, transparent inspection of your rug, carpet, or upholstery.
  • A clear explanation of whether the odor can be removed or only reduced, and what structural repairs may be needed.
  • A 100% odor removal guarantee for pet‑damaged rugs washed in our facility.

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